We believe that great entertainment starts with good control. This page is a resource of guides, tools, and support provided by ClotGaming to ensure your gaming experience remains enjoyable, safe, and entirely in your hands.
These tools are available free of charge to all ClotGaming members and can be activated or modified through your account settings at any time.
Set a daily, weekly, or monthly deposit limit based on what you can afford. This limit takes effect immediately and cannot be increased hastily — raising a limit requires a 7-day waiting period.
Set the maximum loss amount you are willing to bear within a given time period. Once this limit is reached, you cannot continue wagering until a new period begins.
Set a maximum duration for each gaming session. ClotGaming will send a reminder 15 minutes before the session ends and will automatically log you out once the limit is reached.
Take a short break from the platform for 24 hours to 30 days. During this period, you cannot log in or place any wagers, even if you change your mind.
If you feel you need a longer break, the self-exclusion option is available for periods of 6 months to 5 years. During this time, your account will be fully frozen.
Members who opt for self-exclusion or cooling-off will automatically stop receiving promotional emails, bonus offers, or advertisements from ClotGaming for the duration of the period.
Gambling and online gaming are a legitimate and enjoyable source of entertainment for the majority of players — when played responsibly. Problems arise when the line between entertainment and harmful habits begins to blur, and often a person doesn't realise it until things have become quite serious.
At ClotGaming, we understand this reality. That is why our responsible gaming program is more than just a list of terms buried at the bottom of a webpage. It is an active part of how this platform operates every day — from interface design to how our support team is trained.
The core principle we stand by is simple: playing at ClotGaming should be a choice you make for enjoyment, not out of compulsion, not as a way to solve financial problems, and not as an escape from life's pressures. When gambling shifts from entertainment to a coping mechanism, that's the signal that help may be needed.
Another key principle of responsible gaming is understanding that all games have a house edge. This means that over the long run, the platform will always collect more than it pays out overall — this is a legitimate and transparent business model. Big wins can happen, but they should never be relied upon as a regular source of income.
Before playing, you need to accept that the money used to play is an entertainment cost, just like money spent going to the cinema or dining out. Never play with money you cannot afford to lose.
Important Reminder: Players who approach ClotGaming with a healthy mindset — playing within limits they can afford, treating it as entertainment, and knowing when to stop — are the ones who most consistently enjoy a positive experience on our platform.
Click the Login button above or go directly to login page ClotGaming uses your email and password.
Click the profile icon in the top right corner and select "Account Settings" or "Responsible Gaming" from the dropdown menu.
Choose the type of limit — deposit, loss, session time, cooling-off, or self-exclusion — and enter the value or duration that works for you.
Confirm your selection. The limit will take effect immediately. You will receive a confirmation email as a record. Limit decreases can be made instantly; increases require a 7-day waiting period.
Identifying the early signs of problem gambling is the most important first step. Review this list honestly with yourself.
You feel the need hiding the amount of money or time spent gambling from loved ones.
You frequently gambling beyond the amount you originally planned to spend.
You trying to chase back losses lost money by continuing to wager ("chasing losses").
You feel anxious, restless, or irritable when unable to gamble or forced to cut back.
Gambling starts to affect personal relationships, work, or responsibilities your daily.
You use money set aside for essential needs such as rent, bills, or food in order to gamble.
You borrow money or selling belongings to obtain money for gambling purposes.
You think about gambling almost all the time and planning when you can gamble again.
You failed to cut down gambling even after repeatedly trying to stop.
If you recognise two or more of the above signs in yourself: This is not a sign of weakness — it is a sign that you need support. Reach out to the ClotGaming team via live chat for help activating the self-exclusion tool, or seek support from a professional.
Self-exclusion is a commitment you make to yourself to take a break from all gambling activity on ClotGaming for a period of your choosing.
Log in and go to Account Settings → Responsible Gaming section.
Select "Self-Exclusion" and choose a duration — 6 months, 1 year, 2 years, or 5 years.
Confirm your request. Your account will be frozen immediately. You will receive a confirmation email.
During this period, no login, no deposit, no wagering. Promotional emails will also be stopped.
Once the period ends, you will need to contact ClotGaming support and complete a KYC review before your account can be reopened.
Self-exclusion cannot be reversed before the chosen period ends — even if you change your mind. This is an important feature that ensures your commitment is honoured.
Acknowledging that gambling has become a problem takes great courage. If you've reached this point, the next step is to seek support — and there are many resources available to help you.
ClotGaming's 24/7 support team has received foundational training in responsible gaming. If you contact us and indicate that you need help regarding your playing habits, we will:
Problem gambling is a real and treatable health condition. Like any other health issue, seeking help early is far better than waiting until things get worse. You don't need to wait until it gets "bad enough" to reach out for support.
If you feel that gambling is starting to affect your quality of life — even in small ways — it is wise to speak with someone who can help. This can start with something as simple as talking to a trusted family member, or contacting the ClotGaming support team for guidance on next steps.
ClotGaming support is available 24/7 via live chat on our platform or mobile app. We're here to help, not to judge.
These simple practices can help you maintain a positive and enjoyable gaming experience in the long run.
Decide how much you're willing to spend before you log in. Think of it as the cost of an entertainment ticket — once it's gone, the session is over.
Use ClotGaming's session time limit tool or set a reminder on your phone. Take a break from the screen at least every hour.
This is the most dangerous habit in gambling. If you have reached your loss limit, log out. Your luck will not change simply because you keep playing.
Gambling is not a healthy way to cope with stress, boredom, or sadness. If you're not in a good headspace, give yourself a break first.
ClotGaming provides a complete record of your gaming history and transactions. Review these records once a month to objectively assess your spending patterns.
Having someone who knows about your playing habits can serve as a natural, healthy check-in. Transparency is a highly effective deterrent against problem gambling.