We understand that privacy is a serious matter. This document transparently explains how clotgaming collects, stores, uses, and protects the personal information of our members in Malaysia.
Six key pillars of ClotGaming's data protection approach that you should know.
All data transmitted between your device and ClotGaming servers is protected by 256-bit SSL encryption — the same security standard used by major banking institutions.
ClotGaming never sells, rents, or transfers your personal data to any third party for marketing purposes without your explicit consent.
Your financial data is stored separately from your profile data in independently protected databases, reducing the risk of exposure in the event of a security incident.
Only clotgaming staff with a legitimate business need are permitted to access member personal data. All access is logged and audited on a regular basis.
ClotGaming's privacy policy aligns with recognised data protection principles, including purpose notification for data collection and members' right of access to their personal data.
You may opt out of marketing communications from ClotGaming at any time via your account settings, with no conditions or fees.
This Privacy Policy is published by ClotGaming ("we", "Platform", or "company") and applies to all users accessing the website clotgaming.fun, the clotgaming mobile app, and all related services ("Services").
We take our responsibility to protect your personal data seriously. This document aims to explain clearly and transparently what information we collect, why we need it, how it is used, and the rights you hold over that data.
By using ClotGaming's services, you agree to the collection and use of personal information as described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.
This policy should be read together with the Terms and Conditions ClotGaming, which constitutes the entire agreement between you and our platform.
ClotGaming only collects personal data necessary for legitimate operational purposes. The following are the main categories of data we collect:
| Data Category | Example Information | Requirements |
|---|---|---|
| Identification Data | Full name, date of birth, MyKad/passport number | Mandatory |
| Contact Data | Email address, mobile number, residential address | Mandatory |
| Financial Data | Deposit/withdrawal records, payment methods (excluding full card numbers) | Mandatory |
| Usage Data | Game history, activity logs, session duration, wagering | Automatic |
| Technical Data | IP address, device type, browser, operating system | Automatic |
| Cookie Data | Language preferences, login sessions, display settings | Options |
We do not collect information irrelevant to platform operations, such as biometric data, religious beliefs, or political views.
ClotGaming collects your personal data through several different channels:
ClotGaming has never purchased personal data lists from third parties to market to individuals who have had no prior interaction with our platform.
Collected data is used solely for legitimate purposes directly related to ClotGaming's operations. The primary purposes for data use are as follows:
ClotGaming does not sell members' personal data to any party. However, there are specific situations where we may need to share data with selected third parties for legitimate operational purposes:
Our Guarantee: All third parties receiving data from ClotGaming are bound by strict data confidentiality agreements and are only permitted to use the data for specified purposes.
We continuously invest in security infrastructure to ensure your personal data is protected at all times. The technical and organisational measures we employ include:
Important: While we take all reasonable measures, no security system is entirely risk-free. You are also responsible for maintaining the security of your own password and device.
ClotGaming retains your personal data for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law.
As a general guide:
When data is no longer needed, ClotGaming will securely delete or anonymise it so that it can no longer be linked back to your identity.
ClotGaming uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some areas of the ClotGaming platform.
As a ClotGaming member, you have several important rights regarding your personal data that we hold. These rights include:
You have the right to request a copy of the personal data ClotGaming holds about you at any time.
If your personal data is inaccurate or incomplete, you have the right to request a correction through your account profile page.
You may request the deletion of your personal data, subject to legal obligations that require us to retain certain records.
You may object to the processing of your personal data for direct marketing purposes at any time.
You have the right to request your personal data in a machine-readable format for transfer to another platform.
In certain circumstances, you may request that ClotGaming restrict the processing of your data while a dispute is being resolved.
To exercise any of the above rights, contact the ClotGaming support team via live chat or email. We will process your request within 30 days of receipt.
ClotGaming services are strictly for individuals aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18.
If you believe a minor has registered an account at clotgaming or provided us with their personal data without parental or guardian knowledge, please contact our support team immediately. We will investigate and take appropriate action, including deleting the data and closing the account in question.
Warning: If you are a parent or guardian and suspect your child has accessed this platform, please contact us immediately at [email protected].
ClotGaming reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, applicable laws, or relevant technological developments.
The latest version of this Privacy Policy is always available on this page with the update date clearly stated. For significant changes, we will endeavour to notify active members via email or in-platform notification at least 7 days before the changes take effect.
Continued use of clotgaming services after any changes to the Privacy Policy are published will be considered your acceptance of the updated version. We encourage you to review this page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by clotgaming, please contact us via:
Our team will acknowledge receipt of your inquiry within 24 hours and provide a response within 7 business days for most requests. More complex requests may take up to 30 days to be fully resolved.
You can also manage many of your privacy preferences directly through your ClotGaming account settings page, including marketing communication preferences and cookie management.
This document was last updated on 1 January 2026. All rights reserved © 2026 ClotGaming.